Previous incidents

Affected services, including New Jersey deployments, Block Storage, and DR snapshot captures, are now in recovery. Performance should continue to return to normal over time. Further investigation is proceeding as planned.

The outage is now resolved. Please submit a support ticket if you are still having issues. Thank you for your patience.

Our engineers have identified the issue and connectivity has been restored for all affected instances.

We are seeing recoveries on the affected instances now. We will continue to monitor for any change. If you are still experiencing issues, please send in a ticket to support@ottomatic.cloud

We have resolved the issue and are actively monitoring to ensure that things remain stable.

Cable issue resolved.

The DNS resolver issue impacting some regions has been fully resolved.

A standard software update pushed last night caused our DNS resolvers to stop responding to requests in certain regions. The update has been rolled back, and all DNS resolvers are now restored and functioning normally.

Our engineering team is continuing to review logs and apply additional safeguards to ensure this type of issue does not occur again.

If you continue to experience any problems or have questions, please s...

This issue is moved to a new status. Global Intermittent DNS Issues.

Miami network performance issues are resolved

DNS has been restored to normal functionality.

Singapore network performance issues are resolved