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Degraded

Degraded connectivity to India

Sep 9, 2025 at 11:09am UTC
Affected services
Bangalore - India
Delhi India Data Center
Mumbai - India

Resolved
Sep 24, 2025 at 8:38pm UTC

Cable issue resolved.

Created
Sep 9, 2025 at 11:09am UTC

We are currently experiencing degraded network performance in our Bangalore, Mumbai, and New Delhi locations, specifically with international connectivity to India. This issue is related to a series of subsea cable outages in the Red Sea, which have impacted multiple countries, including India.

The outages are affecting the SMW4 and IMEWE cable systems near Jeddah, Saudi Arabia. As a result, users may experience:
• Increased latency
• Slower internet speeds
• Intermittent connectivity across all upstream transit providers

Our team is monitoring the situation closely, and we will provide further updates as more information becomes available from our upstream providers.