Previous incidents

June 2024
Jun 25, 2024
1 incident

Increased error rates on inbound email

Degraded

Resolved Jun 26 at 10:45am EDT

This issue seems largely resolved. There was an update to SPAMHAUS and SPAMCOP that disallowed validating messages using public resolvers. We've made the appropriate modifications to the core system and messages seem to be coming through. We are going to keep monitoring for any other rejected messages.

1 previous update

Jun 07, 2024
1 incident

Partial outage in our New Jersey Data Center

Degraded

Resolved Jun 08 at 08:47am EDT

We identified an issue with a core router, which has now been resolved.

1 previous update

Jun 01, 2024
1 incident

Seattle Network Outage

Degraded

Resolved Jun 02 at 08:29am EDT

The issue was resolved by our upstream provider

1 previous update

May 2024
May 30, 2024
1 incident

Offsite Backups - Degraded

Degraded

Resolved May 31 at 05:54pm EDT

The issue is resolved, but we are still monitoring for any issues.

1 previous update

May 09, 2024
1 incident

Chicago Datacenter Offline

Downtime

Resolved May 11 at 01:45pm EDT

Resolved

3 previous updates

April 2024
Apr 25, 2024
1 incident

Block storage outage due to maintenance window

Degraded

Resolved Apr 25 at 07:35am EDT

Maintenance concluded and performance has returned to normal on all disk sub-systems.

1 previous update

Apr 01, 2024
1 incident

Apps On Demand Partial Outage in LAX Region

Degraded

Resolved Apr 02 at 10:07pm EDT

Routing issue resolved

1 previous update