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Degraded

Increased error rates on inbound email

Jun 25 at 09:14am EDT
Affected services
Web Hosting & Email Services

Resolved
Jun 26 at 10:45am EDT

This issue seems largely resolved. There was an update to SPAMHAUS and SPAMCOP that disallowed validating messages using public resolvers. We've made the appropriate modifications to the core system and messages seem to be coming through. We are going to keep monitoring for any other rejected messages.

Created
Jun 25 at 09:14am EDT

We are investigating reports of increased error rates on CPanel hosted email accounts. Our engineers are looking into causes for this and will update this status when more information is available.