Previous incidents

We are currently experiencing a partial outage in our Sydney location. Our network engineers are actively working with our upstream providers to restore connectivity as quickly as possible.

This issue has been resolved

Our Networking team worked closely with the onsite field engineer to resolve the issue. Connectivity has now been restored and services should be operating normally.

We are continuing to monitor authentication performance following earlier elevated latency affecting access to the Ottomatic Cloud Console. Our upstream authentication provider reports that system performance is currently stable across all services.

We will continue to provide updates if anything changes. Thank you for your patience and understanding.

The degraded performance has been resolved in the 3 locations. We will keep actively monitoring for further issues.