Previous incidents

July 2023
Jul 14, 2023
1 incident

Investigating Network Outage in Honolulu

Downtime

Resolved Jul 16 at 06:40am EDT

Issue Resolved

1 previous update
Jul 12, 2023
1 incident

Chicago Degraded Network Performance

Degraded

Resolved Jul 14 at 07:33am EDT

Issue Resolved

1 previous update
June 2023
No incidents reported
May 2023
May 25, 2023
1 incident

Degraded Networking in multiple data centers

Degraded

Resolved May 25 at 04:54pm EDT

After extensive work with our network and engineering teams, the outage has been resolved.

All instances should now be back online and operational.

5 previous updates
May 12, 2023
1 incident

Honolulu Connectivity Issue

Downtime

Resolved May 15 at 10:00am EDT

Our Honolulu data center partner indicated that they experienced an issue relating to facility expansion upgrades in conjunction with maintenance which caused an interruption in power services. Even with redundant power set up, it seems this may have been an unfortunate timing situation.

We are working with our reps to avoid future incidents like these.

3 previous updates