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Downtime

Honolulu Connectivity Issue

May 12 at 02:50pm EDT
Affected services
Honolulu - United States

Resolved
May 15 at 10:00am EDT

Our Honolulu data center partner indicated that they experienced an issue relating to facility expansion upgrades in conjunction with maintenance which caused an interruption in power services. Even with redundant power set up, it seems this may have been an unfortunate timing situation.

We are working with our reps to avoid future incidents like these.

Updated
May 12 at 03:19pm EDT

It looks like all services have returned to normal. We are awaiting a report from our onsite team. We'll update here when we have the additional information.

Updated
May 12 at 03:11pm EDT

We are starting to see service recovery. We'll keep updating this status as we have more information.

Created
May 12 at 02:50pm EDT

We are investigating an issue with our upstream provider at our Honolulu data center. We'll update the status when we have more information.