Previous incidents

Event Summary: Los Angeles Emergency Maintenance - 2023-06-15

Event Type: Network Emergency

We are performing system changes in the Los Angeles location during the following emergency maintenance window.

Start Time: 2023-06-15 13:30:00 UTC
End Time: 2023-06-15 14:30:00 UTC

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Los Angeles instances may be un...

After extensive work with our network and engineering teams, the outage has been resolved.

All instances should now be back online and operational.

Event Summary: Dallas Scheduled Maintenance - 2023-05-26
Event Type: Software Upgrade

Start Time: 2023-05-26 02:00:00 UTC
End Time: 2023-05-26 04:00:00 UTC

We will be performing software upgrades in the Dallas data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.

Event Summary: Dallas Scheduled Maintenance - 2023-05-25
Event Type: Software Upgrade

Start Time: 2023-05-25 02:00:00 UTC
End Time: 2023-05-25 04:00:00 UTC

We will be performing software upgrades in the Dallas data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.

Event Summary: Los Angeles Scheduled Maintenance - 2023-05-23

Event Type: Network Upgrade

We are performing system changes in the Los Angeles data center during the following scheduled maintenance window.

Start Time: 2023-05-23 10:00:00 UTC
End Time: 2023-05-23 13:00:00 UTC

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Los Angeles i...

Event Summary: Dallas Scheduled Maintenance - 2023-05-21
Event Type: Software Upgrade

Start Time: 2023-05-21 02:00:00 UTC
End Time: 2023-05-21 04:00:00 UTC

We will be performing software upgrades in the Dallas data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.

Event Summary: Miami Scheduled Maintenance - 2023-05-20
Event Type: Software Upgrade

Start Time: 2023-05-20 08:00:00 UTC
End Time: 2023-05-20 12:00:00 UTC

We will be performing software upgrades in the Miami data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.

Event Summary: Chicago Scheduled Maintenance - 2023-05-19
Event Type: Software Upgrade

Start Time: 2023-05-19 05:00:00 UTC
End Time: 2023-05-19 07:00:00 UTC

We will be performing software upgrades in the Chicago data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.

Event Summary: Dallas Scheduled Maintenance - 2023-05-19
Event Type: Software Upgrade

Start Time: 2023-05-19 02:00:00 UTC
End Time: 2023-05-19 04:00:00 UTC

We will be performing software upgrades in the Dallas data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.

Event Summary: Paris Scheduled Maintenance - 2023-05-18
Event Type: Network Upgrade

We are performing system changes in the Paris data center during the following scheduled maintenance window.

Start Time: 2023-05-18 22:00:00 UTC
End Time: 2023-05-19 02:00:00 UTC

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Paris instances may be aff...

Event Summary: Atlanta Scheduled Maintenance - 2023-05-18
Event Type: Software Upgrade

Start Time: 2023-05-18 06:00:00 UTC
End Time: 2023-05-18 08:00:00 UTC

We will be performing software upgrades in the Atlanta data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.

Event Summary: Chicago Scheduled Maintenance - 2023-05-18

Event Type: Software Upgrade

Start Time: 2023-05-18 05:00:00 UTC
End Time: 2023-05-18 07:00:00 UTC

We will be performing software upgrades in the Chicago data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.

Event Summary: Dallas Scheduled Maintenance - 2023-05-18
Event Type: Software Upgrade

Start Time: 2023-05-18 02:00:00 UTC
End Time: 2023-05-18 04:00:00 UTC

We will be performing software upgrades in the Dallas data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.

Event Summary: San Jose Scheduled Maintenance - 2023-05-17

Event Type: Network Upgrade

We are performing system changes in the San Jose data center during the following scheduled maintenance window.

Start Time: 2023-05-17 10:00:00 UTC
End Time: 2023-05-17 13:00:00 UTC

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to San Jose instances ...

Event Summary: Chicago Scheduled Maintenance - 2023-05-17
Event Type: Software Upgrade

Start Time: 2023-05-17 05:00:00 UTC
End Time: 2023-05-17 07:00:00 UTC

We will be performing software upgrades in the Chicago data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, your instance will be rebooted, and will be unavailable for several minutes.

Event Summary: Dallas, Honolulu, Mexico City, Santiago, Seattle, Toronto Scheduled Maintenance - 2023-05-17
Event Type: Network Upgrade

We are performing system changes in the Dallas, Honolulu, Mexico City, Santiago, Seattle, Toronto data centers during the following scheduled maintenance window.

Start Time: 2023-05-17 04:00:00 UTC
End Time: 2023-05-17 08:00:00 UTC

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers...

Event Summary: San Jose Scheduled Maintenance - 2023-05-16
Event Type: Network Upgrade

We are performing system changes in the San Jose data center during the following scheduled maintenance window.

Start Time: 2023-05-16 10:00:00 UTC
End Time: 2023-05-16 13:00:00 UTC

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to San Jose instances m...

Event Summary: Atlanta Scheduled Maintenance - 2023-05-16
Event Type: Software Upgrade

Start Time: 2023-05-16 06:00:00 UTC
End Time: 2023-05-16 08:00:00 UTC

We will be performing software upgrades in the Atlanta data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.

Event Summary: Chicago Scheduled Maintenance - 2023-05-16
Event Type: Software Upgrade

Start Time: 2023-05-16 05:00:00 UTC
End Time: 2023-05-16 07:00:00 UTC

We will be performing software upgrades in the Chicago data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.

Event Summary: Atlanta Scheduled Maintenance - 2023-05-15
Event Type: Software Upgrade

Start Time: 2023-05-15 06:00:00 UTC
End Time: 2023-05-15 08:00:00 UTC

We will be performing software upgrades in the Atlanta data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.

Event Summary: Chicago Scheduled Maintenance - 2023-05-15

Event Type: Software Upgrade

Start Time: 2023-05-15 05:00:00 UTC
End Time: 2023-05-15 07:00:00 UTC

We will be performing software upgrades in the Chicago data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.

Our Honolulu data center partner indicated that they experienced an issue relating to facility expansion upgrades in conjunction with maintenance which caused an interruption in power services. Even with redundant power set up, it seems this may have been an unfortunate timing situation.

We are working with our reps to avoid future incidents like these.

Event Summary: New Jersey Scheduled Maintenance - 2023-05-04
Event Type: Network Upgrade

We are performing system changes in the New Jersey data center during the following scheduled maintenance window.

Start Time: 2023-05-04 04:00:00 UTC (00:00 local time)
End Time: 2023-05-04 06:00:00 UTC (02:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; howev...

Event Summary: San Jose Scheduled Maintenance - 2023-05-03
Event Type: Network Upgrade

We are performing system changes in the San Jose data center during the following scheduled maintenance window.

Start Time: 2023-05-03 11:00:00 UTC (04:00 local time)
End Time: 2023-05-03 13:00:00 UTC (06:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, ...

Event Summary: Seattle Scheduled Maintenance - 2023-05-03
Event Type: Network Upgrade

We are performing system changes in the Seattle data center during the following scheduled maintenance window.

Start Time: 2023-05-03 10:00:00 UTC (03:00 local time)
End Time: 2023-05-03 11:00:00 UTC (04:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Se...

Event Summary: Dallas Scheduled Maintenance - 2023-05-03
Event Type: Network Upgrade

We are performing system changes in the Dallas data center during the following scheduled maintenance window.

Start Time: 2023-05-03 08:00:00 UTC (03:00 local time)
End Time: 2023-05-03 09:00:00 UTC (04:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Dall...

Event Summary: Toronto Scheduled Maintenance - 2023-05-03
Event Type: Network Upgrade

We are performing system changes in the Toronto data center during the following scheduled maintenance window.

Start Time: 2023-05-03 06:00:00 UTC (02:00 local time)
End Time: 2023-05-03 07:00:00 UTC (03:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, To...

Event Summary: Chicago Scheduled Maintenance - 2023-05-03
Event Type: Network Upgrade

We are performing system changes in the Chicago data center during the following scheduled maintenance window.

Start Time: 2023-05-03 07:00:00 UTC (02:00 local time)
End Time: 2023-05-03 08:00:00 UTC (03:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Ch...

Event Summary: Atlanta Scheduled Maintenance - 2023-05-03
Event Type: Network Upgrade

We are performing system changes in the Atlanta data center during the following scheduled maintenance window.

Start Time: 2023-05-03 05:00:00 UTC (01:00 local time)
End Time: 2023-05-03 06:00:00 UTC (02:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, At...

Event Summary: Miami Scheduled Maintenance - 2023-05-03
Event Type: Network Upgrade

We are performing system changes in the Miami data center during the following scheduled maintenance window.

Start Time: 2023-05-03 04:00:00 UTC (00:00 local time)
End Time: 2023-05-03 05:00:00 UTC (01:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Miami ...

Event Summary: London Scheduled Maintenance - 2023-05-02
Event Type: Network Upgrade

We are performing system changes in the London data center during the following scheduled maintenance window.

Start Time: 2023-05-02 00:00:00 UTC (01:00 local time)
End Time: 2023-05-02 01:00:00 UTC (02:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Lond...

Event Summary: Amsterdam Scheduled Maintenance - 2023-05-01
Event Type: Network Upgrade

We are performing system changes in the Amsterdam data center during the following scheduled maintenance window.

Start Time: 2023-05-01 22:00:00 UTC (May 2 00:00 local time)
End Time: 2023-05-01 23:00:00 UTC (May 2 01:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system imp...

Event Summary: Melbourne, Sydney Scheduled Maintenance - 2023-05-01
Event Type: Network Upgrade

We are performing system changes in the Melbourne, Sydney data centers during the following scheduled maintenance window.

Start Time: 2023-05-01 14:00:00 UTC (May 2 00:00 local time)
End Time: 2023-05-01 15:00:00 UTC (May 2 01:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to mi...

Event Summary: Honolulu Scheduled Maintenance - 2023-05-01
Event Type: Network Upgrade

We are performing system changes in the Honolulu data center during the following scheduled maintenance window.

Start Time: 2023-05-01 13:00:00 UTC (03:00 local time)
End Time: 2023-05-01 14:00:00 UTC (04:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, ...

Event Summary: Los Angeles Scheduled Maintenance - 2023-05-01
Event Type: Network Upgrade

We are performing system changes in the Los Angeles data center during the following scheduled maintenance window.

Start Time: 2023-05-01 12:00:00 UTC (05:00 local time)
End Time: 2023-05-01 13:00:00 UTC (06:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; how...

Event Summary: Madrid Scheduled Maintenance - 2023-04-28
Event Type: Network Upgrade

We are performing system changes in the Madrid data center during the following scheduled maintenance window.

Start Time: 2023-04-27 22:00:00 UTC (Apr 28 00:00 local time)
End Time: 2023-04-28 00:00:00 UTC (Apr 28 02:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact;...

Event Summary: Singapore Scheduled Maintenance - 2023-04-28
Event Type: Network Upgrade

We are performing system changes in the Singapore data center during the following scheduled maintenance window.

Start Time: 2023-04-27 16:00:00 UTC (Apr 28 00:00 local time)
End Time: 2023-04-27 18:00:00 UTC (Apr 28 02:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system i...

All services restored

Event Summary: Toronto Scheduled Maintenance - 2023-04-27
Event Type: Network Upgrade

We are performing system changes in the Toronto data center during the following scheduled maintenance window.

Start Time: 2023-04-27 04:00:00 UTC
End Time: 2023-04-27 08:00:00 UTC

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Toronto instan...

Event Summary: Paris Scheduled Maintenance - 2023-04-27
Event Type: Network Upgrade

We are performing system changes in the Paris data center during the following scheduled maintenance window.

Start Time: 2023-04-26 22:00:00 UTC (Apr 27 00:00 local time)
End Time: 2023-04-27 00:00:00 UTC (Apr 27 02:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; h...

Event Summary: Singapore Scheduled Maintenance - 2023-04-26
Event Type: Network Upgrade

We are performing system changes in the Singapore data center during the following scheduled maintenance window.

Start Time: 2023-04-26 16:00:00 UTC
End Time: 2023-04-26 20:00:00 UTC

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Singapore ...

Event Summary: Tokyo Scheduled Maintenance - 2023-04-26
Event Type: Network Upgrade

We are performing system changes in the Tokyo data center during the following scheduled maintenance window.

Start Time: 2023-04-26 15:00:00 UTC (Apr 27 00:00 local time)
End Time: 2023-04-26 17:00:00 UTC (Apr 27 02:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; h...

Event Summary: Dallas, Honolulu, Mexico City, Santiago, Seattle Scheduled Maintenance - 2023-04-25
Event Type: Network Upgrade

We are performing system changes in the Dallas, Honolulu, Mexico City, Santiago, Seattle data centers during the following scheduled maintenance window.

Start Time: 2023-04-25 18:00:00 UTC
End Time: 2023-04-25 22:00:00 UTC

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make ever...

Event Summary: Frankfurt Scheduled Maintenance - 2023-04-26
Event Type: Network Upgrade

We are performing system changes in the Frankfurt data center during the following scheduled maintenance window.

Start Time: 2023-04-25 22:00:00 UTC (Apr 26 00:00 local time)
End Time: 2023-04-26 00:00:00 UTC (Apr 26 02:00 local time)

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system i...

Event Summary: Seattle Scheduled Maintenance - 2023-04-25

Event Type: Software Upgrade
Start Time: 2023-04-25 10:00:00 UTC
End Time: 2023-04-25 11:00:00 UTC

We will be performing software upgrades in this data center as part of an ongoing effort to maintain an ideal hosting environment. During the course of this maintenance window, some instances will be rebooted, and will be unavailable for several minutes.