Back to overview
Degraded

Degraded Networking in multiple data centers

May 25, 2023 at 05:12pm UTC
Affected services
Chicago - United States
Los Angeles - United States
Miami - United States
San Jose - United States
Amsterdam - Netherlands
Frankfurt - Germany
Paris - France
Apps OnDemand

Resolved
May 25, 2023 at 08:54pm UTC

After extensive work with our network and engineering teams, the outage has been resolved.

All instances should now be back online and operational.

Updated
May 25, 2023 at 07:23pm UTC

99% of instances are now online. We are working with our upstream provider on the last in our San Jose Data Center.

Updated
May 25, 2023 at 06:19pm UTC

While it looks like most data centers and instances have recovered, we are still working to resolve a few more still offline. We'll continue to work on restoring full connectivity and monitoring, in case of further issue.

Updated
May 25, 2023 at 05:52pm UTC

We are starting to see some instances come back online as we re-route traffic. We are still actively working on this issue and we will keep updating this incident page.

Updated
May 25, 2023 at 05:35pm UTC

Our network engineers are still actively working with our upstream providers to restore connectivity in all affected locations as quickly as possible.

Created
May 25, 2023 at 05:12pm UTC

We are currently experiencing degraded networking across multiple data centers:

Amsterdam, Chicago, Frankfurt, Los Angeles, Miami, Paris, San Jose and the San Jose Apps On Demand Service.

We are working with multiple upstream providers to isolate the issue and we will update this status as we have more information.