Previous incidents

The issue has been resolved

We have received confirmation from our upstream provider that a damaged undersea cable is impacting regional network traffic. Connectivity is currently being re-routed through secondary international paths and satellite links; however, the increased load on these alternate routes is causing degraded performance for traffic in and out of Australia. We are continuing to monitor the situation closely and will provide updates as more information becomes available.

Fully resolved

We are seeing resolution and stability in the regions transit provider that was causing issues with network traffic for some of our clients. Our network engineers will continue to monitor the situation for further issues. If you are still experiencing connectivity issues, please let us know.

All services are operating normally.

This issue has been resolved

Affected services, including New Jersey deployments, Block Storage, and DR snapshot captures, are now in recovery. Performance should continue to return to normal over time. Further investigation is proceeding as planned.