Maintenance

February 2024
Feb 16, 2024
3 maintenances

Community Forum Upgrades

Maintenance

Resolved Feb 16 at 07:00pm EST

We will be upgrading our discourse versions to the latest build. We anticipate no more than 1 hour of downtime for the forum. If you have any questions, please email support@ottomatic.cloud

Cloud Console - Backend Database Upgrade

Maintenance

Resolved Feb 16 at 06:00pm EST

Our engineers will be upgrading the backend database for the Cloud Console. During this maintenance window, the Console will be unavailable. If you have any questions or concerns, please email support@ottomatic.cloud.

SSO Backend Upgrades

Maintenance

Resolved Feb 16 at 06:00pm EST

We will be performing upgrades on the Single Sign on Cluster. This will temporarily prevent new logins or user management for the duration of the upgrade Windows. We anticipate no more than 1 hour of downtime. If you have any questions, please contact us at support@ottomatic.cloud

Feb 13, 2024
2 maintenances

Cloud Console - Backend Database Upgrade

Maintenance

Resolved Feb 13 at 02:50pm EST

Our engineers will be updating our backend database. We anticipate about 1-2 hours of downtime where the Cloud Console will not be accessible. If you have any questions or concerns, please contact support@ottomatic.cloud.

Toronto Block Storage Upgrades - 2024-02-13

Maintenance

Resolved Feb 13 at 05:00am EST

Event Type: Block Storage Infrastructure Maintenance

Start Time: 2024-02-13 10:00:00 America/Toronto
End Time: 2024-02-13 16:00:00 America/Toronto

Our Cloud Storage team will be performing upgrades to our Toronto HDD Block Storage infrastructure starting at 2024-02-12 10:00:00 EST (15:00:00 UTC). During this maintenance window, creating, attaching, resizing, and deletion of HDD Block Storage volumes may be temporarily unavailable.

Previously deployed HDD Block Storage volumes in Toronto wi...

Feb 12, 2024
1 maintenance

New Jersey Scheduled Maintenance - 2024-02-13

Maintenance

Resolved Feb 12 at 06:00pm EST

Event Type: Network Upgrade

We are performing system changes in the New Jersey data center during the following scheduled maintenance window.

Start Time: 2024-02-13 04:00:00 UTC
End Time: 2024-02-13 08:00:00 UTC

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, New Jersey instances may be unreachable for some, or all, of the scheduled maintenance window as we per...

Feb 01, 2024
1 maintenance

Bangalore Scheduled Maintenance - 2024-02-01

Maintenance

Resolved Feb 01 at 02:00pm EST

Event Type: Network Upgrade

We are performing system changes in the Bangalore location during the following scheduled maintenance window.

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Bangalore instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of st...

March 2024
Mar 27, 2024
2 maintenances

London Scheduled Maintenance - 2024-03-28

Maintenance

Resolved Mar 27 at 11:00pm EDT

Event Type: Network Upgrade

We are performing system changes in the London location during the following scheduled maintenance window.

Start Time: 2024-03-28 03:00:00 UTC
End Time: 2024-03-28 07:00:00 UTC

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, London instances may be unreachable for some, or all, of the scheduled maintenance window as we perform network...

Miami Scheduled Maintenance - 2024-03-27

Maintenance

Resolved Mar 27 at 12:00am EDT

Event Type: Network Upgrade

We are performing system changes in the Miami location during the following scheduled maintenance window.

Start Time: 2024-03-27 04:00:00 UTC
End Time: 2024-03-27 08:00:00 UTC

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Miami instances may be affected for some, or all, of the scheduled maintenance window ...

Mar 26, 2024
1 maintenance

London Scheduled Maintenance - 2024-03-27

Maintenance

Resolved Mar 26 at 11:00pm EDT

Event Type: Network Upgrade

We are performing system changes in the London location during the following scheduled maintenance window.

Start Time: 2024-03-27 03:00:00 UTC
End Time: 2024-03-27 07:00:00 UTC

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, London instances may be unreachable for some, or all, of the scheduled maintenance window as we perform network...

Mar 14, 2024
1 maintenance

Paris Scheduled Maintenance - 2024-03-14

Maintenance

Resolved Mar 14 at 07:00pm EDT

Event Type: Network Upgrade

We are performing system changes in the Paris location during the following scheduled maintenance window.

Start Time: 2024-03-14 23:00:00 UTC
End Time: 2024-03-15 03:00:00 UTC

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Paris instances may be affected for some, or all, of the scheduled maintenance window ...

Mar 13, 2024
4 maintenances

Stockholm Scheduled Maintenance - 2024-03-13

Maintenance

Resolved Mar 13 at 07:00pm EDT

Event Type: Network Upgrade

We are performing system changes in the Stockholm location during the following scheduled maintenance window.

Start Time: 2024-03-13 23:00:00 UTC
End Time: 2024-03-14 03:00:00 UTC

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Stockholm instances may be affected for some, or all, of the scheduled maintenance...

Amsterdam Infrastructure Upgrades

Maintenance

Resolved Mar 13 at 10:40am EDT

Event Type: Storage Infrastructure Maintenance
Start Time: 2024-03-13 14:40:00 Europe/Amsterdam
End Time: 2024-03-14 06:40:00 Europe/Amsterdam

Our Cloud Storage team will be performing upgrades to our Amsterdam deployment infrastructure starting at 2024-03-13 13:40:00 UTC. During this maintenance window, new deployments, snapshot functionality, and custom ISOs may be temporarily unavailable.

Previously deployed servers in Amsterdam will remain online without interruption and will not be imp...

London Infrastructure Upgrades

Maintenance

Resolved Mar 13 at 08:40am EDT

Event Type: Storage Infrastructure Maintenance
Start Time: 2024-03-13 12:40:00 Europe/London
End Time: 2024-03-14 04:40:00 Europe/London

Our Cloud Storage team will be performing upgrades to our London deployment infrastructure starting at 2024-03-13 12:40:00 UTC. During this maintenance window, new deployments, snapshot functionality, and custom ISOs may be temporarily unavailable.

Previously deployed servers in London will remain online without interruption and will not be impacted by thi...

Los Angeles Scheduled Maintenance

Maintenance

Resolved Mar 13 at 06:00am EDT

Event Type: Network Upgrade

We are performing system changes in the Los Angeles location during the following scheduled maintenance window.

Start Time: 2024-03-13 10:00:00 UTC
End Time: 2024-03-13 14:00:00 UTC

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Los Angeles instances may be unreachable for some, or all, of the scheduled maintenance window as we perfo...

Mar 11, 2024
1 maintenance

San Jose Snapshot and HDD Block Storage Upgrades

Maintenance

Resolved Mar 11 at 10:00am EDT

Event Type: HDD Block Storage Infrastructure Maintenance
Start Time: 2024-03-11 14:00:00 America/LosAngeles
End Time: 2024-03-12 02:00:00 America/Los
Angeles

Our Cloud Storage team will be performing upgrades to our San Jose HDD Block Storage infrastructure starting at 2024-03-11 14:00:00 America/Los_Angeles (09:00:00 UTC). During this maintenance window, new deployments, snapshot functionality, and custom ISOs may be temporarily unavailable. Also, during this maintenance window, creating, ...

Mar 08, 2024
1 maintenance

New Jersey HDD Block Storage Upgrades

Maintenance

Resolved Mar 08 at 03:00am EST

Event Type: HDD Block Storage Infrastructure Maintenance
Start Time: 2024-03-08 08:00:00 America/NewYork
End Time: 2024-03-08 20:00:00 America/New
York

Our Cloud Storage team will be performing upgrades to our New Jersey HDD Block Storage infrastructure starting at 2024-03-08 08:00:00 America/New_York (13:00:00 UTC). During this maintenance window, creating, attaching, resizing, and deletion of HDD Block Storage volumes may be temporarily unavailable.

Previously deployed HDD Block Storage ...

Mar 05, 2024
2 maintenances

Chicago Scheduled Maintenance - 2024-03-06

Maintenance

Resolved Mar 05 at 06:45pm EST

Event Type: Network Upgrade

We are performing system changes in the Chicago data center during the following scheduled maintenance window.

Start Time: 2024-03-06 04:45:00 UTC
End Time: 2024-03-06 08:45:00 UTC

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Chicago instances may be unreachable for some, or all, of the scheduled maintenance window as we perform n...

Atlanta Scheduled Maintenance - 2024-03-05

Maintenance

Resolved Mar 05 at 08:00am EST

Event Type: Network Upgrade

We are performing system changes in the Atlanta data center during the following scheduled maintenance window.

Start Time: 2024-03-05 03:00:00 UTC
End Time: 2024-03-05 07:00:00 UTC

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Atlanta instances may be affected for some, or all, of the scheduled maintenance...

Mar 04, 2024
1 maintenance

Chicago Scheduled Maintenance - 2024-03-05

Maintenance

Resolved Mar 04 at 06:45pm EST

Event Type: Network Upgrade

We are performing system changes in the Chicago data center during the following scheduled maintenance window.

Start Time: 2024-03-05 04:45:00 UTC
End Time: 2024-03-05 08:45:00 UTC

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Chicago instances may be unreachable for some, or all, of the scheduled maintenance window as we perform n...

April 2024
Apr 30, 2024
1 maintenance

Johannesburg Scheduled Maintenance - 2024-04-29

Maintenance

Resolved Apr 30 at 01:30am EDT

Johannesburg Scheduled Maintenance - 2024-04-29
Event Type: Network Upgrade

We are performing system changes in the Johannesburg data center during the following scheduled maintenance window.

Start Time: 2024-04-29 20:30:00 UTC
End Time: 2024-04-30 00:30:00 UTC

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Johannesburg instances may be unreachable for ...

Apr 29, 2024
1 maintenance

SSO Maintenance

Maintenance

Resolved Apr 29 at 10:00pm EDT

We will be performing updates to the SSO service. The service may be unavailable for the duration of the maintenance.

Apr 26, 2024
1 maintenance

Tel Aviv Scheduled Maintenance - 2024-04-25

Maintenance

Resolved Apr 26 at 02:00am EDT

Tel Aviv Scheduled Maintenance - 2024-04-25
Event Type: Network Upgrade

We are performing system changes in the Tel Aviv data center during the following scheduled maintenance window.

Start Time: 2024-04-25 21:00:00 UTC
End Time: 2024-04-26 01:00:00 UTC

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Tel Aviv instances may be unreachable for some, or all...

Apr 25, 2024
1 maintenance

New Jersey Scheduled Maintenance - 2024-04-25

Maintenance

Resolved Apr 25 at 12:00am EDT

New Jersey Scheduled Maintenance - 2024-04-25
Event Type: Network Upgrade

We are performing system changes in the New Jersey data center during the following scheduled maintenance window.

Start Time: 2024-04-25 04:00:00 UTC
End Time: 2024-04-25 08:00:00 UTC

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to New Jersey instances may...

Apr 08, 2024
1 maintenance

Stockholm Emergency Maintenance - 2024-04-08

Maintenance

Resolved Apr 08 at 09:35am EDT

Event Summary: Stockholm Emergency Maintenance - 2024-04-08

Event Type: Network Emergency

We are performing system changes in the Stockholm location during the following emergency maintenance window.

Start Time: 2024-04-08 13:35:00 UTC
End Time: 2024-04-08 17:35:00 UTC

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Stockholm instances may be unreachable for s...

Apr 03, 2024
1 maintenance

Toronto Scheduled Maintenance - 2024-04-03

Maintenance

Resolved Apr 03 at 12:15am EDT

Event Type: Network Upgrade

We are performing system changes in the Toronto datacenter during the following scheduled maintenance window.

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Toronto instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of star...

Apr 02, 2024
1 maintenance

London Scheduled Maintenance - 2024-04-03

Maintenance

Resolved Apr 02 at 10:00pm EDT

Event Type: Network Upgrade

We are performing system changes in the London datacenter during the following scheduled maintenance window.

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, London instances may be unreachable for some, or all, of the scheduled maintenance window as we perform network, firmware, or host upgrades.

Apr 01, 2024
3 maintenances

Chicago Scheduled Maintenance - 2024-04-02

Maintenance

Resolved Apr 01 at 11:55pm EDT

Event Type: Network Upgrade
We are performing system changes in the Chicago datacenter during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Chicago instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of start ...

Chicago Scheduled Maintenance

Maintenance

Resolved Apr 01 at 11:55pm EDT

Event Type: Network Upgrade
We are performing system changes in the Chicago datacenter during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Chicago instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of start ...

London Scheduled Maintenance - 2024-04-02

Maintenance

Resolved Apr 01 at 10:00pm EDT

Event Type: Network Upgrade

We are performing system changes in the London datacenter during the following scheduled maintenance window.

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, London instances may be unreachable for some, or all, of the scheduled maintenance window as we perform network, firmware, or host upgrades.