Maintenance
Community Forum Upgrades
Resolved Feb 16 at 07:00pm EST
We will be upgrading our discourse versions to the latest build. We anticipate no more than 1 hour of downtime for the forum. If you have any questions, please email support@ottomatic.cloud
Cloud Console - Backend Database Upgrade
Resolved Feb 16 at 06:00pm EST
Our engineers will be upgrading the backend database for the Cloud Console. During this maintenance window, the Console will be unavailable. If you have any questions or concerns, please email support@ottomatic.cloud.
SSO Backend Upgrades
Resolved Feb 16 at 06:00pm EST
We will be performing upgrades on the Single Sign on Cluster. This will temporarily prevent new logins or user management for the duration of the upgrade Windows. We anticipate no more than 1 hour of downtime. If you have any questions, please contact us at support@ottomatic.cloud
Cloud Console - Backend Database Upgrade
Resolved Feb 13 at 02:50pm EST
Our engineers will be updating our backend database. We anticipate about 1-2 hours of downtime where the Cloud Console will not be accessible. If you have any questions or concerns, please contact support@ottomatic.cloud.
Toronto Block Storage Upgrades - 2024-02-13
Resolved Feb 13 at 05:00am EST
Event Type: Block Storage Infrastructure Maintenance
Start Time: 2024-02-13 10:00:00 America/Toronto
End Time: 2024-02-13 16:00:00 America/Toronto
Our Cloud Storage team will be performing upgrades to our Toronto HDD Block Storage infrastructure starting at 2024-02-12 10:00:00 EST (15:00:00 UTC). During this maintenance window, creating, attaching, resizing, and deletion of HDD Block Storage volumes may be temporarily unavailable.
Previously deployed HDD Block Storage volumes in Toronto wi...
New Jersey Scheduled Maintenance - 2024-02-13
Resolved Feb 12 at 06:00pm EST
Event Type: Network Upgrade
We are performing system changes in the New Jersey data center during the following scheduled maintenance window.
Start Time: 2024-02-13 04:00:00 UTC
End Time: 2024-02-13 08:00:00 UTC
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, New Jersey instances may be unreachable for some, or all, of the scheduled maintenance window as we per...
Bangalore Scheduled Maintenance - 2024-02-01
Resolved Feb 01 at 02:00pm EST
Event Type: Network Upgrade
We are performing system changes in the Bangalore location during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Bangalore instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of st...
London Scheduled Maintenance - 2024-03-28
Resolved Mar 27 at 11:00pm EDT
Event Type: Network Upgrade
We are performing system changes in the London location during the following scheduled maintenance window.
Start Time: 2024-03-28 03:00:00 UTC
End Time: 2024-03-28 07:00:00 UTC
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, London instances may be unreachable for some, or all, of the scheduled maintenance window as we perform network...
Miami Scheduled Maintenance - 2024-03-27
Resolved Mar 27 at 12:00am EDT
Event Type: Network Upgrade
We are performing system changes in the Miami location during the following scheduled maintenance window.
Start Time: 2024-03-27 04:00:00 UTC
End Time: 2024-03-27 08:00:00 UTC
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Miami instances may be affected for some, or all, of the scheduled maintenance window ...
London Scheduled Maintenance - 2024-03-27
Resolved Mar 26 at 11:00pm EDT
Event Type: Network Upgrade
We are performing system changes in the London location during the following scheduled maintenance window.
Start Time: 2024-03-27 03:00:00 UTC
End Time: 2024-03-27 07:00:00 UTC
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, London instances may be unreachable for some, or all, of the scheduled maintenance window as we perform network...
Paris Scheduled Maintenance - 2024-03-14
Resolved Mar 14 at 07:00pm EDT
Event Type: Network Upgrade
We are performing system changes in the Paris location during the following scheduled maintenance window.
Start Time: 2024-03-14 23:00:00 UTC
End Time: 2024-03-15 03:00:00 UTC
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Paris instances may be affected for some, or all, of the scheduled maintenance window ...
Stockholm Scheduled Maintenance - 2024-03-13
Resolved Mar 13 at 07:00pm EDT
Event Type: Network Upgrade
We are performing system changes in the Stockholm location during the following scheduled maintenance window.
Start Time: 2024-03-13 23:00:00 UTC
End Time: 2024-03-14 03:00:00 UTC
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Stockholm instances may be affected for some, or all, of the scheduled maintenance...
Amsterdam Infrastructure Upgrades
Resolved Mar 13 at 10:40am EDT
Event Type: Storage Infrastructure Maintenance
Start Time: 2024-03-13 14:40:00 Europe/Amsterdam
End Time: 2024-03-14 06:40:00 Europe/Amsterdam
Our Cloud Storage team will be performing upgrades to our Amsterdam deployment infrastructure starting at 2024-03-13 13:40:00 UTC. During this maintenance window, new deployments, snapshot functionality, and custom ISOs may be temporarily unavailable.
Previously deployed servers in Amsterdam will remain online without interruption and will not be imp...
London Infrastructure Upgrades
Resolved Mar 13 at 08:40am EDT
Event Type: Storage Infrastructure Maintenance
Start Time: 2024-03-13 12:40:00 Europe/London
End Time: 2024-03-14 04:40:00 Europe/London
Our Cloud Storage team will be performing upgrades to our London deployment infrastructure starting at 2024-03-13 12:40:00 UTC. During this maintenance window, new deployments, snapshot functionality, and custom ISOs may be temporarily unavailable.
Previously deployed servers in London will remain online without interruption and will not be impacted by thi...
Los Angeles Scheduled Maintenance
Resolved Mar 13 at 06:00am EDT
Event Type: Network Upgrade
We are performing system changes in the Los Angeles location during the following scheduled maintenance window.
Start Time: 2024-03-13 10:00:00 UTC
End Time: 2024-03-13 14:00:00 UTC
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Los Angeles instances may be unreachable for some, or all, of the scheduled maintenance window as we perfo...
San Jose Snapshot and HDD Block Storage Upgrades
Resolved Mar 11 at 10:00am EDT
Event Type: HDD Block Storage Infrastructure Maintenance
Start Time: 2024-03-11 14:00:00 America/LosAngeles
End Time: 2024-03-12 02:00:00 America/LosAngeles
Our Cloud Storage team will be performing upgrades to our San Jose HDD Block Storage infrastructure starting at 2024-03-11 14:00:00 America/Los_Angeles (09:00:00 UTC). During this maintenance window, new deployments, snapshot functionality, and custom ISOs may be temporarily unavailable. Also, during this maintenance window, creating, ...
New Jersey HDD Block Storage Upgrades
Resolved Mar 08 at 03:00am EST
Event Type: HDD Block Storage Infrastructure Maintenance
Start Time: 2024-03-08 08:00:00 America/NewYork
End Time: 2024-03-08 20:00:00 America/NewYork
Our Cloud Storage team will be performing upgrades to our New Jersey HDD Block Storage infrastructure starting at 2024-03-08 08:00:00 America/New_York (13:00:00 UTC). During this maintenance window, creating, attaching, resizing, and deletion of HDD Block Storage volumes may be temporarily unavailable.
Previously deployed HDD Block Storage ...
Chicago Scheduled Maintenance - 2024-03-06
Resolved Mar 05 at 06:45pm EST
Event Type: Network Upgrade
We are performing system changes in the Chicago data center during the following scheduled maintenance window.
Start Time: 2024-03-06 04:45:00 UTC
End Time: 2024-03-06 08:45:00 UTC
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Chicago instances may be unreachable for some, or all, of the scheduled maintenance window as we perform n...
Atlanta Scheduled Maintenance - 2024-03-05
Resolved Mar 05 at 08:00am EST
Event Type: Network Upgrade
We are performing system changes in the Atlanta data center during the following scheduled maintenance window.
Start Time: 2024-03-05 03:00:00 UTC
End Time: 2024-03-05 07:00:00 UTC
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Atlanta instances may be affected for some, or all, of the scheduled maintenance...
Chicago Scheduled Maintenance - 2024-03-05
Resolved Mar 04 at 06:45pm EST
Event Type: Network Upgrade
We are performing system changes in the Chicago data center during the following scheduled maintenance window.
Start Time: 2024-03-05 04:45:00 UTC
End Time: 2024-03-05 08:45:00 UTC
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Chicago instances may be unreachable for some, or all, of the scheduled maintenance window as we perform n...
Johannesburg Scheduled Maintenance - 2024-04-29
Resolved Apr 30 at 01:30am EDT
Johannesburg Scheduled Maintenance - 2024-04-29
Event Type: Network Upgrade
We are performing system changes in the Johannesburg data center during the following scheduled maintenance window.
Start Time: 2024-04-29 20:30:00 UTC
End Time: 2024-04-30 00:30:00 UTC
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Johannesburg instances may be unreachable for ...
SSO Maintenance
Resolved Apr 29 at 10:00pm EDT
We will be performing updates to the SSO service. The service may be unavailable for the duration of the maintenance.
Tel Aviv Scheduled Maintenance - 2024-04-25
Resolved Apr 26 at 02:00am EDT
Tel Aviv Scheduled Maintenance - 2024-04-25
Event Type: Network Upgrade
We are performing system changes in the Tel Aviv data center during the following scheduled maintenance window.
Start Time: 2024-04-25 21:00:00 UTC
End Time: 2024-04-26 01:00:00 UTC
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Tel Aviv instances may be unreachable for some, or all...
New Jersey Scheduled Maintenance - 2024-04-25
Resolved Apr 25 at 12:00am EDT
New Jersey Scheduled Maintenance - 2024-04-25
Event Type: Network Upgrade
We are performing system changes in the New Jersey data center during the following scheduled maintenance window.
Start Time: 2024-04-25 04:00:00 UTC
End Time: 2024-04-25 08:00:00 UTC
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to New Jersey instances may...
Stockholm Emergency Maintenance - 2024-04-08
Resolved Apr 08 at 09:35am EDT
Event Summary: Stockholm Emergency Maintenance - 2024-04-08
Event Type: Network Emergency
We are performing system changes in the Stockholm location during the following emergency maintenance window.
Start Time: 2024-04-08 13:35:00 UTC
End Time: 2024-04-08 17:35:00 UTC
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, Stockholm instances may be unreachable for s...
Toronto Scheduled Maintenance - 2024-04-03
Resolved Apr 03 at 12:15am EDT
Event Type: Network Upgrade
We are performing system changes in the Toronto datacenter during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Toronto instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of star...
London Scheduled Maintenance - 2024-04-03
Resolved Apr 02 at 10:00pm EDT
Event Type: Network Upgrade
We are performing system changes in the London datacenter during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, London instances may be unreachable for some, or all, of the scheduled maintenance window as we perform network, firmware, or host upgrades.
Chicago Scheduled Maintenance - 2024-04-02
Resolved Apr 01 at 11:55pm EDT
Event Type: Network Upgrade
We are performing system changes in the Chicago datacenter during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Chicago instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of start ...
Chicago Scheduled Maintenance
Resolved Apr 01 at 11:55pm EDT
Event Type: Network Upgrade
We are performing system changes in the Chicago datacenter during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Chicago instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of start ...
London Scheduled Maintenance - 2024-04-02
Resolved Apr 01 at 10:00pm EDT
Event Type: Network Upgrade
We are performing system changes in the London datacenter during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, London instances may be unreachable for some, or all, of the scheduled maintenance window as we perform network, firmware, or host upgrades.