Maintenance

February 2024
Feb 16, 2024
3 maintenances

Community Forum Upgrades

Maintenance

Resolved Feb 16 at 07:00pm EST

We will be upgrading our discourse versions to the latest build. We anticipate no more than 1 hour of downtime for the forum. If you have any questions, please email support@ottomatic.cloud

Cloud Console - Backend Database Upgrade

Maintenance

Resolved Feb 16 at 06:00pm EST

Our engineers will be upgrading the backend database for the Cloud Console. During this maintenance window, the Console will be unavailable. If you have any questions or concerns, please email support@ottomatic.cloud.

SSO Backend Upgrades

Maintenance

Resolved Feb 16 at 06:00pm EST

We will be performing upgrades on the Single Sign on Cluster. This will temporarily prevent new logins or user management for the duration of the upgrade Windows. We anticipate no more than 1 hour of downtime. If you have any questions, please contact us at support@ottomatic.cloud

Feb 13, 2024
2 maintenances

Cloud Console - Backend Database Upgrade

Maintenance

Resolved Feb 13 at 02:50pm EST

Our engineers will be updating our backend database. We anticipate about 1-2 hours of downtime where the Cloud Console will not be accessible. If you have any questions or concerns, please contact support@ottomatic.cloud.

Toronto Block Storage Upgrades - 2024-02-13

Maintenance

Resolved Feb 13 at 05:00am EST

Event Type: Block Storage Infrastructure Maintenance

Start Time: 2024-02-13 10:00:00 America/Toronto
End Time: 2024-02-13 16:00:00 America/Toronto

Our Cloud Storage team will be performing upgrades to our Toronto HDD Block Storage infrastructure starting at 2024-02-12 10:00:00 EST (15:00:00 UTC). During this maintenance window, creating, attaching, resizing, and deletion of HDD Block Storage volumes may be temporarily unavailable.

Previously deployed HDD Block Storage volumes in Toronto wi...

Feb 12, 2024
1 maintenance

New Jersey Scheduled Maintenance - 2024-02-13

Maintenance

Resolved Feb 12 at 06:00pm EST

Event Type: Network Upgrade

We are performing system changes in the New Jersey data center during the following scheduled maintenance window.

Start Time: 2024-02-13 04:00:00 UTC
End Time: 2024-02-13 08:00:00 UTC

We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, New Jersey instances may be unreachable for some, or all, of the scheduled maintenance window as we per...

Feb 01, 2024
1 maintenance

Bangalore Scheduled Maintenance - 2024-02-01

Maintenance

Resolved Feb 01 at 02:00pm EST

Event Type: Network Upgrade

We are performing system changes in the Bangalore location during the following scheduled maintenance window.

We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Bangalore instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of st...