Maintenance
New Jersey Scheduled Maintenance - 2023-12-20
Resolved Dec 20 at 12:30am EST
We are performing system changes in the New Jersey location during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to New Jersey instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of start and end times of the ma...
Dallas Scheduled Maintenance - 2023-12-07
Resolved Dec 07 at 01:00am EST
We are performing system changes in the Dallas location during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Dallas instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of start and end times of the maintenanc...
Bangalore Scheduled Maintenance - 2024-01-19
Resolved Jan 19 at 03:00pm EST
We are performing system changes in the Bangalore location during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Bangalore instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of start and end times of the main...
Atlanta Scheduled Maintenance - 2024-01-16
Resolved Jan 16 at 12:15am EST
Event Type: Network Upgrade
We are performing system changes in the Atlanta location during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Atlanta instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of start ...
Community Forum Upgrades
Resolved Feb 16 at 07:00pm EST
We will be upgrading our discourse versions to the latest build. We anticipate no more than 1 hour of downtime for the forum. If you have any questions, please email support@ottomatic.cloud
Cloud Console - Backend Database Upgrade
Resolved Feb 16 at 06:00pm EST
Our engineers will be upgrading the backend database for the Cloud Console. During this maintenance window, the Console will be unavailable. If you have any questions or concerns, please email support@ottomatic.cloud.
SSO Backend Upgrades
Resolved Feb 16 at 06:00pm EST
We will be performing upgrades on the Single Sign on Cluster. This will temporarily prevent new logins or user management for the duration of the upgrade Windows. We anticipate no more than 1 hour of downtime. If you have any questions, please contact us at support@ottomatic.cloud
Cloud Console - Backend Database Upgrade
Resolved Feb 13 at 02:50pm EST
Our engineers will be updating our backend database. We anticipate about 1-2 hours of downtime where the Cloud Console will not be accessible. If you have any questions or concerns, please contact support@ottomatic.cloud.
Toronto Block Storage Upgrades - 2024-02-13
Resolved Feb 13 at 05:00am EST
Event Type: Block Storage Infrastructure Maintenance
Start Time: 2024-02-13 10:00:00 America/Toronto
End Time: 2024-02-13 16:00:00 America/Toronto
Our Cloud Storage team will be performing upgrades to our Toronto HDD Block Storage infrastructure starting at 2024-02-12 10:00:00 EST (15:00:00 UTC). During this maintenance window, creating, attaching, resizing, and deletion of HDD Block Storage volumes may be temporarily unavailable.
Previously deployed HDD Block Storage volumes in Toronto wi...
New Jersey Scheduled Maintenance - 2024-02-13
Resolved Feb 12 at 06:00pm EST
Event Type: Network Upgrade
We are performing system changes in the New Jersey data center during the following scheduled maintenance window.
Start Time: 2024-02-13 04:00:00 UTC
End Time: 2024-02-13 08:00:00 UTC
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, New Jersey instances may be unreachable for some, or all, of the scheduled maintenance window as we per...
Bangalore Scheduled Maintenance - 2024-02-01
Resolved Feb 01 at 02:00pm EST
Event Type: Network Upgrade
We are performing system changes in the Bangalore location during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Bangalore instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of st...